These answers explain how I work, what information comes with each lure and what you can expect before and after buying.
What does it mean for a VDM lure to be handmade?
It means it does not come off a production line. I personally design and shape each body, fit its components, adjust its balance, apply the finish and inspect the lure before preparing it for dispatch.
I use machines and tools where they help me work precisely, but they do not replace hands-on work in the essential stages of construction.
Are all lures of the same model exactly alike?
Working with wood and making lures by hand can result in small differences in appearance between individual lures. These variations must not affect the construction, balance or intended action of the model.
If a lure does not meet the expected standard of construction, finish or performance, it is not sold.
Where can I find information about the materials and components?
Each model will have two levels of information.
The lure specification will list its dimensions, weight and intended action. The construction specification will identify the materials and components used to make it.
The aim is to let you know what you are buying and decide for yourself whether the product justifies its price.
What do “available”, “in development” and “archive” mean?
Available identifies a finished, inspected version that is ready for sale.
In development means the model is still being tested and its construction, components or behaviour may change.
Archive brings together prototypes and earlier versions that form part of VDM's development, but do not necessarily represent the current product and are not for sale.
Do you make lures to order or offer custom designs?
Not at the moment. Only the models, finishes and variants shown as available in the shop will be sold.
Working with defined configurations lets me keep greater control over the construction and the result of each lure.
Can I reserve a lure?
Reservations and pre-orders are not accepted. Lures are only offered for sale once they are finished, inspected and available for dispatch.
If a model is sold out, you will be able to sign up for a notification if it becomes available again.
Can I return a lure if I change my mind?
Yes. The information for each model is designed to help you understand exactly what you are buying before placing an order.
You still have 14 calendar days from receiving your order to tell us you wish to return it. Vadema Lures also voluntarily offers six additional calendar days, making a total of 20 days from delivery, subject to the conditions in the Returns Policy. After notifying us, you have a further 14 calendar days to send it back.
If you return a lure because you have changed your mind and it has no defect, you only need to cover the direct costs of returning it: the necessary packaging and transport from your address to VDM. No additional handling fees will be charged.
If you return the entire order, the price of the lures and the cost of the original standard delivery will be refunded. If you chose a more expensive delivery option, such as an express service, the difference will not be refunded.
The refund may be withheld until VDM receives the lure or proof that it has been sent back. If it has been used or handled beyond what is necessary to check its characteristics and this has reduced its value, that loss in value may be deducted from the refund.
What is the purpose of the seal on the lure's ring?
Where a lure has a seal on its ring, it serves as a means of checking its condition on delivery. Removing or breaking it does not, in itself, prove that the lure has been used for fishing.
The seal does not affect your statutory guarantee or statutory right of withdrawal. Removing it does not, in itself, result in a deduction from your refund. If the lure retains its condition and there is no loss in value attributable to excessive handling, no deduction will be made on that basis.
How is the condition of a returned lure assessed?
For a change-of-mind return, the body, sealing and protective coatings, paint, rings and hooks will be inspected. The assessment will take account of the lure's actual condition and the cause of any damage.
A deduction may only be made for an actual, justified loss in value caused by handling beyond what is necessary to establish the product's nature, characteristics and functioning, provided that you have been properly informed of your right of withdrawal. A mark does not automatically result in a penalty or a fixed percentage deduction.
If a deduction is warranted, I will explain the damage observed, the amount and how it was calculated. You will not be charged in this way for pre-existing defects or damage during delivery for which VDM is responsible.
How should I care for the lure after fishing in salt water?
Rinse it with fresh water, let it dry completely before putting it away and check the split rings and hooks regularly.
Normal use can leave marks on the finish. If the body suffers a significant impact or shows damage that could compromise its strength, it is advisable to stop using it until its condition has been checked.
What should I do if the lure has a possible defect?
Contact me before sending it back and explain what happened. If possible, include photographs or a video to help with the assessment. If you cannot provide these, please still get in touch so the issue can be addressed.
If I need to examine the lure in person, I will explain how to return it. If a lack of conformity is confirmed, VDM will cover the return costs and you can choose between a replacement lure and a refund, without limiting your other statutory guarantee rights.
What is not considered a manufacturing defect?
Normal wear from fishing is not a lack of conformity, nor is damage caused by impacts against rocks or other surfaces, improper use, or corrosion caused by a lack of cleaning or maintenance. Each case will be reviewed individually to determine the cause.
How much does shipping cost?
The cost depends on the destination and the contents of the order. You can check it before completing your purchase.
How can I contact VDM?
You can use the shop's contact page to ask about models, availability or an order. I answer every enquiry personally.